FAQ

1. Q: Are free samples available?

A: 1) Samples from stock are available free if no more than 2 pieces.

2) We charge 1.5 times unit price for a customized sample and return the sample cost back after the order placed.

3) Note: delivery cost is borne by the buyer.


2. Q: How soon could I get my sample?

A: Normally 3-7 working days after sample order placed, depending on the complexity of sample design.

3. Q: What's the payment term?

A: Our traditional payment term: 30% TT deposit,70% balance paid before shipping.

4. Q: What's your delivery time?

A: Normally 30 working days after confirming pre-production sample.

5. Q: What's your MOQ?

A: 1)Normally 1000PCS MOQ mixing no more than three models and 300pcs MOQ for each color.

 2)Note: it could be negotiable according to clients' particular situations.

6. Q: How is your production capacity?

A: Maximum monthly output 60000 pieces.

7. Q: Could I put my own logo on the helmet or choose my own colors?

A: Yes, personalized logo and colors are accepted.

8. Q: Where your products have been sold to?

A: So far our helmets have been sold to over 20 countries and regions around the world including the U.S.,the UK, Australia, Korea, Thailand, South Africa, Sweden, India, Czech, Germany,etc.

9. Q: Where is your factory located? How can I visit your factory?

A: The detailed address of our factory is: No. 1, Liangneng Road East, No. 206 National Highway, high-tech Industry Park, Shejiang town, Mei County, Meizhou City, Guangdong Province, China. Please kindly inform us in advance before a visit and we'll pick you up.